Which thermal printers are supported?
Kiosk Pro Enterprise includes support for certain Star Micronics & Custom America thermal receipt printers. These printers use traditional thermal paper rolls and can print text, images, QR and certain types of UPC barcodes.
Kiosk Pro Enterprise supports Star thermal printers that support line-mode printing & will not work with Star printers that support only raster printing, like the Star TSP100. To determine if the Star printer you are considering supports line-mode printing, please email Star's sales team directly.
Most Star printers require a dedicated router to connect to the iPad. Our current recommendation is the Star 650BTi, which communicates with the iPad over Bluetooth, significantly simplifying deployment and troubleshooting. iPad kiosk enclosures that secure and protect your Star printer are available here.
If you've purchased our Remote Management Server, you can also receive alerts if the Star printer becomes jammed or low on paper.
Kiosk Pro Enterprise supports the following Custom America thermal kiosk printers:
|KPM180H||KPM216H 200 dpi||KPM216H 300 dpi|
|KPM216H ETH 200 dpi||KPM216H ETH 300 dpi||KPM302H|
Your iOS device must be connected to the Custom America printer either through a local WiFi connection or via Bluetooth (recommended), which must be configured prior to app launch in iOS Settings.
For more information about Custom America printers, you can visit: http://www.customamerica.com/.